Need to transfer your Xfinity Mobile phone number to another carrier? You'll need an Xfinity Mobile Security PIN (also called a Transfer PIN). This guide shows you exactly how to get one in 2025, with a streamlined online process.
🚀 Quickest Method
Use your Xfinity Mobile account online:
Online Portal
Get your PIN instantly via text message!
📋 What You'll Need
- Xfinity account access (username and password)
- Two-factor authentication if enabled
- Access to receive text messages
- Desktop/computer recommended (not mobile device)
How to Get Your Xfinity Mobile Transfer PIN
1
Xfinity Online Account (Primary Method)
- Log into your Xfinity account online (use desktop, not mobile)
- Navigate to the Devices tab
- Select the device/number you want to transfer
- Scroll down to find "Transfer your number, cancel this line"
- Click "Learn More" next to this option
- Follow the prompts to request your Security PIN
- Complete two-factor authentication if prompted
- Your Security PIN will be sent via text message
✅ Recommended: This method is fastest and most users can get their PIN within 15 minutes when following the proper steps.
⚠️ Important Things to Know
PIN Expiration: Your Security PIN is valid for 24 hours only. Request it close to when you plan to switch carriers.
Account-Wide PIN: One Security PIN can be used for any phone number on the same Xfinity account.
Authentication Requirements
- Account access: Must sign in with your Xfinity username and password
- Two-factor authentication: If enabled, you'll need to complete this step
- One-time passcode: Required to finalize the Security PIN request
Transfer Process Tips
- Use desktop: The process works better on desktop/laptop than mobile
- Multiple numbers: Same PIN works for all lines on your account
- Quick process: Most transfers complete in under 15 minutes once you have the PIN
🔍 What You'll Also Need
Besides your Security PIN, you'll need:
- Account number: Found on your Xfinity Mobile bill
- Billing address: Must match your Xfinity account
- Account holder name: As registered with Xfinity
🔒 Security & Privacy
Keep your PIN secure and only share it with your new carrier. Never share your Xfinity account password or login credentials.
💡 Pro Tips
- Desktop recommended: The online portal works more reliably on desktop computers
- 24-hour window: Use your PIN promptly as it expires quickly
- Account security: Secure authentication protects against unauthorized transfers
- Fast transfers: Xfinity Mobile ports typically complete very quickly
- Free service: Getting a Security PIN is completely free
Having Trouble?
If you can't access your Security PIN online:
- Make sure you're using a desktop or laptop computer
- Verify your Xfinity account credentials are correct
- Complete any required two-factor authentication steps
- Check that your account is in good standing
- Contact Xfinity customer service for additional support
Recent Success: Users report the process works smoothly when following the steps correctly, with most getting their PIN and completing ports in under 15 minutes.