Need to transfer your Mint Mobile phone number to another carrier? You'll need your Mint account number and port-out PIN. This T-Mobile MVNO makes the process straightforward with multiple ways to get your information.
How to Get Your Port Out Information
Primary Method: Log into your Mint Mobile account via app or website, go to Account → Port Out → "Get My Port Out Info"
Step-by-step process:
- Log in to your Mint Mobile account (app or website)
- Navigate to the "Account" section
- Select the "Port Out" tab
- Tap
"Get My Port Out Info" - View your account number and PIN
Alternative Method
If you can't access the online portal:
- Contact support via chat or phone:
(800) 683-7392 - Customer service will provide your port-out information
⚠️ Important Details
PIN Characteristics: Your PIN is typically 4 digits and doesn't change once assigned - making it reusable for reattempted ports.
Account Must Be Active: You cannot port from a suspended or inactive Mint Mobile account.
Required Information
- Mint Mobile account number (top right of your bill)
- Port-out PIN (generated via account or customer service)
- Billing address on file with Mint
💡 Key Benefits
- Fast transfer: 2 hours to 48 hours typically
- Free process: No port-out fees from Mint Mobile
- T-Mobile network: Strong nationwide coverage
- Simple process: Easy online access to port information
About Mint Mobile: Mint Mobile is a T-Mobile MVNO offering prepaid service with bulk pricing and strong network coverage.