Need to transfer your Cricket Wireless phone number to another carrier? You'll need a Cricket Number Transfer PIN along with your account number. This guide shows you exactly how to get them in 2025, with multiple reliable methods.
🚀 Quickest Method
Call from your Cricket phone:
*PORT (*7678)
Fastest way to get your Transfer PIN!
📋 What You'll Need
- Cricket account access (account PIN for phone calls)
- Your Cricket phone or account login
- Account in good standing
Four Ways to Get Your Cricket Number Transfer PIN
1
Call *PORT (Fastest Method)
- From your Cricket phone, dial
*PORT(or*7678) - Follow the automated prompts
- Your Number Transfer PIN will be provided
✅ Recommended: This is the fastest way to get your PIN and works directly from your Cricket device.
2
Cricket Wireless Website
- Go to cricketwireless.com
- Sign in to your Cricket account
- Navigate to account settings
- Look for "Number Transfer PIN" option
- Follow the instructions to generate your PIN
3
myCricket Mobile App
- Open the myCricket app
- Sign in to your account
- Go to the Home Screen
- Click the gear icon to open Account Info
- Select the line you want to port
- Choose "Get my Number Transfer PIN"
4
Customer Service Call
- Call Cricket customer service at 1-800-CRICKET (274-2538)
- Provide your account PIN when prompted
- Request your Number Transfer PIN
- The representative will generate it for you
⚠️ Important Things to Know
PIN Expiration: Your Number Transfer PIN is valid for 5 days. Request it close to when you plan to switch carriers.
Don't Cancel Early: Keep your Cricket service active until the port is complete. If you cancel first, you'll need to reactivate before porting.
Account-Wide PIN Usage
- One Number Transfer PIN can be used for all numbers on the same account
- The PIN works for any line associated with your Cricket account
- Generate a new PIN if you need to restart the process
Required Information for Porting
- Account Number: Not your account PIN - this is your Cricket account number
- Number Transfer PIN: The PIN you generate using these methods
- Account holder name: Must match Cricket records
- Billing address: Current address on file
🔒 Security & Privacy
Keep your PIN secure and only share it with your new carrier. Cricket will never call asking for your Account PIN or Number Transfer PIN.
💡 Pro Tips
- Free service: Getting a Number Transfer PIN is completely free
- Multiple methods: If one method doesn't work, try another
- Chat support: You can also request your PIN through Cricket's online chat
- Account standing: Ensure your account is in good standing before porting
- Timing: Generate your PIN close to when you'll actually use it
Having Trouble?
If you can't get your Number Transfer PIN:
- Verify your account is in good standing
- Make sure you have the correct account PIN for phone calls
- Try multiple methods - website, app, phone, or chat
- Contact Cricket customer service at 1-800-274-2538
- Consider visiting a Cricket store for in-person assistance
🔍 Finding Your Cricket Account Number
You can find your Cricket account number:
- On your monthly Cricket bill (not the same as your account PIN)
- In your online Cricket account
- Through the myCricket app
- By calling customer service
Cricket is AT&T Prepaid: Cricket Wireless is AT&T's prepaid service, offering reliable coverage on the AT&T network at affordable prices.