Need to transfer your Consumer Cellular phone number to another carrier? Consumer Cellular has a unique system - they don't use a traditional port out PIN. Instead, you'll use the last 4 digits of your Social Security Number.
🔢 Unique PIN System
No Traditional PIN: Consumer Cellular uses the last 4 digits of your SSN instead of generating a port out PIN.
Required Information
When porting from Consumer Cellular, you'll need:
- Account number: Found on your bill or by calling
(888) 750-5519 - Last 4 digits of SSN: Used as your "PIN"
- Account holder name: Must match Consumer Cellular records
- Billing address: Current address on file
How to Get Your Account Information
Contact Consumer Cellular customer service:
- Primary number:
(888) 750-5519 - Alternative:
1-(888)-345-5509 - Online account: Available in your Consumer Cellular portal
⚠️ Important Requirements (2025)
Account Active 60+ Days: Your number must have been active for at least 60 days before porting.
No Recent Ports: You must not have ported in or out in the last 30 days.
Account Eligibility
- Account in good standing: All payments current, no holds
- Matching information: Name, address, and SSN must match records
- Active service: Account must be active (not suspended)
Transfer Timeline
- Standard transfers: 48 hours or less
- MVNO transfers: May take 4-6 days (manual process)
- Complex cases: Up to one week
Security Protection: Consumer Cellular has advanced SIM swap protection and requires port out authorization to prevent fraud.
About Consumer Cellular
Consumer Cellular is an MVNO that uses AT&T's network infrastructure. They're known for excellent customer satisfaction scores and senior-friendly service options.
AARP Partnership: Consumer Cellular has a partnership with AARP and consistently ranks highly for customer satisfaction in the value MVNO category.